Values and behaviours

Our values at Gateshead Council

At Gateshead Council, everything we do is guided by our values.

They shape how we work, how we treat each other, and how we serve our residents.

Our shared purpose is simple: to make a positive difference to the lives of people in our communities.

Our values help us do that, every day.


 

About our values and what they mean

People focus – Putting people first 
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  • We actively listen to understand others' needs and experiences

  • We show empathy and compassion in every interaction

  • We prioritise outcomes that make meaningful difference

Inclusivity – Embracing everyone 
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  • We respect everyone's differences

  • We speak up when people are being left out and help make decisions fair for everyone

  • We make everyone feel safe to be themselves

Collaboration – Working better together 
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  • We share knowledge and resources to achieve common goals

  • We build trust through open communication and mutual respect

  • We stay open to learning from others

Responsiveness – Making it happen 
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  • We act quickly and flexibly to meet changing needs
  • We remove barriers and find solutions
  • We deliver on promises with pace and purpose
Integrity – Doing what’s right 
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  • We speak up when something isn't right, even when it's difficult
  • We are honest and transparent in our actions
  • We take responsibility and follow through on commitments

Values in recruitment (how we assess)

Our values don’t just shape how we work, they shape how we recruit.

During the recruitment process we will ask you to share real examples of how you’ve demonstrated these values. 


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Ready to make a difference in Gateshead? 

Explore our current opportunities and be part of a team that puts people first